Effective date: June 30, 2026
These Terms of Service describe the basic terms for using JetCRM. JetCRM is an aviation CRM for sales, aircraft management, charter, relationship tracking, mailbox connection, email workflows, and related operations.
Use of JetCRM
JetCRM is intended for business users and aviation teams. Users are responsible for using JetCRM lawfully, accurately entering information, and making sure their use fits their own business, compliance, and contractual obligations.
Accounts and Access
Users are responsible for maintaining the confidentiality of account credentials and for activity under their accounts. Access should be limited to authorized users. JetCRM may suspend or restrict access if needed to protect the service, investigate misuse, or comply with legal obligations.
Email and Mailbox Connections
JetCRM may allow users to connect Google, Microsoft, or other mailbox providers to support identity, approved sending, metadata sync, and email workflow features. Users are responsible for connecting only mailboxes they are authorized to use.
A provider response showing that a message was accepted, sent, queued, or processed does not mean the message was delivered, opened, read, or acted on by the recipient.
No Unapproved Automated Sending
JetCRM does not authorize users to send unlawful, deceptive, abusive, or noncompliant email. JetCRM is not intended for autonomous email sending without user approval. Users are responsible for email content, recipient selection, consent, unsubscribe handling, suppression lists, and compliance with applicable email, privacy, and communications laws.
Customer Data
Users retain responsibility for the contacts, accounts, aircraft records, opportunity data, proposals, tasks, notes, email records, and other information they add to JetCRM. Users represent that they have the rights and permissions needed to provide and process that information through JetCRM.
Google and Microsoft Provider Terms
When users connect Google, Microsoft, or other third-party provider accounts, their use may also be governed by those providers' terms, policies, permissions, and technical limits. JetCRM does not control provider availability, provider approval decisions, provider API behavior, or provider delivery outcomes.
Acceptable Use
Users may not use JetCRM to violate law, infringe rights, send abusive or deceptive communications, interfere with service operations, attempt unauthorized access, reverse engineer the service except where legally allowed, or upload malicious code or harmful content.
Aviation Information
JetCRM may help organize aviation business information, but it does not replace professional judgment, operational review, regulatory compliance, maintenance records, legal advice, tax advice, or transaction diligence. Users are responsible for verifying aviation, aircraft, charter, ownership, and transaction information before relying on it.
Beta, Dogfood, and Development Features
Some JetCRM features may be beta, dogfood, experimental, or still in development. Those features may change, be interrupted, produce incomplete results, or be removed. Users should not rely on development features as the only system of record for critical business obligations.
Disclaimers
JetCRM is provided on an as-is and as-available basis to the extent permitted by law. JetCRM does not promise that the service will be uninterrupted, error-free, perfectly secure, or fit for every business use case.
Limitation of Liability
To the extent permitted by law, JetCRM and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or business interruption arising from use of the service.
Termination
Users may stop using JetCRM at any time. JetCRM may suspend or terminate access if a user violates these terms, creates risk for the service or other users, or if continued access is no longer commercially or operationally practical.
Changes
JetCRM may update these Terms of Service as the product, legal requirements, or business operations change. The effective date above will be updated when material changes are made.
Contact
Questions about these Terms of Service may be sent to Aaron Krieger at aaronkrieger350@gmail.com.